Collect diagnostic info for Oracle Virtual Machine Manager and Servers
If you are experiencing issues with OVM, and an SR is opened, Oracle support will request diagnostic information. The shell session below shows collection of this information for OVM 3.4.x
[root@ovm-manager support]# ./vmpinfo3.sh --help Usage: vmpinfo3.sh --username=ADMIN_USER [listservers | servers=SERVERS] vmpinfo3.sh --wallet=WALLET [listservers | servers=SERVERS] Collect info from all owned servers: vmpinfo3.sh --username=admin List owned servers: vmpinfo3.sh --username=admin listservers Collect info from specific server(s): vmpinfo3.sh --username=admin servers=server3 vmpinfo3.sh --username=admin servers=server1,server5,server9 On PCA the --wallet option retrieves the credential from the PCA wallet Data collected is aggregated in your system temporary directory. If there is not enough free space in this filesystem you can override the location by setting $TMPDIR -- see mktemp(1). # cd /u01/app/oracle/ovm-manager-3/ovm_tools/support/ [root@ovm-manager support]# ./vmpinfo3.sh --username=admin Enter OVM Manager Password: Starting data collection Gathering files from all servers. This process may take some time. Gathering OVM Model Dump files Gathering sosreports from servers The following server(s) will get info collected: [ovs1] Gathering sosreport from ovs1 Data collection complete Gathering OVM Manager Logs Clean up metrics Copying model files Copying DB backup log files Running lightweight sosreport Archiving vmpinfo3-20181211-080334 ======================================================================================= Please send /tmp/vmpinfo3-3.4.5.1919-20181211-080334.tar.gz to Oracle support =======================================================================================