Oracle VM – Collect diagnostic info

Collect diagnostic info for Oracle Virtual Machine Manager and Servers

If you are experiencing issues with OVM, and an SR is opened, Oracle support will request diagnostic information. The shell session below shows collection of this information for OVM 3.4.x

[root@ovm-manager support]# ./vmpinfo3.sh --help
Usage:
    vmpinfo3.sh --username=ADMIN_USER [listservers | servers=SERVERS]
    vmpinfo3.sh --wallet=WALLET [listservers | servers=SERVERS]

    Collect info from all owned servers:
        vmpinfo3.sh --username=admin
    List owned servers:
        vmpinfo3.sh --username=admin listservers
    Collect info from specific server(s):
        vmpinfo3.sh --username=admin servers=server3
        vmpinfo3.sh --username=admin servers=server1,server5,server9

On PCA the --wallet option retrieves the credential from the PCA wallet

Data collected is aggregated in your system temporary directory.
If there is not enough free space in this filesystem you can override
the location by setting $TMPDIR -- see mktemp(1).

# cd /u01/app/oracle/ovm-manager-3/ovm_tools/support/
[root@ovm-manager support]# ./vmpinfo3.sh --username=admin
Enter OVM Manager Password:

Starting data collection
Gathering files from all servers. This process may take some time.
Gathering OVM Model Dump files
Gathering sosreports from servers
The following server(s) will get info collected: [ovs1]
Gathering sosreport from ovs1
Data collection complete
Gathering OVM Manager Logs
Clean up metrics
Copying model files
Copying DB backup log files
Running lightweight sosreport
Archiving vmpinfo3-20181211-080334
=======================================================================================
 Please send /tmp/vmpinfo3-3.4.5.1919-20181211-080334.tar.gz to Oracle support
=======================================================================================

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